Terms of service

Store: Varidexa
Address: Goldfinkweg 44, 14195 Berlin, Germany
Email: contact@varidexa.com
Phone: +497257963948
Full Name: Birgit Dagmar Heller

Welcome to Varidexa. By accessing our website or placing an order, you agree to comply with the following Terms of Service. Please read these terms carefully before using our website or purchasing any products.

1. Overview

This website is operated by Varidexa. Throughout the site, the terms “we”, “us”, and “our” refer to Varidexa. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and any related policies referenced on this site.

2. Online Store Terms

By using this website, you confirm that you are at least the legal age of majority in your country of residence or that you have permission from a parent or legal guardian to use this site. You may not use our products or services for any unlawful or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service to anyone at any time for any reason. While certain data may be transferred across networks during website operation, all payment-related information is encrypted and transmitted securely.

4. Products and Pricing

All prices displayed on the Varidexa website are listed in euros (€) and include applicable VAT unless stated otherwise. We reserve the right to update product availability, pricing, descriptions, or promotional offers at any time without prior notice. While we strive to maintain accurate product information, minor variations in product descriptions, colors, or images may occur.

5. Orders and Payments

By placing an order, you confirm that the information provided is accurate and complete. Payments are processed through secure third-party payment providers, and Varidexa does not store full payment card details. We reserve the right to cancel or limit orders that appear fraudulent, unauthorized, or suspicious.

6. Shipping and Delivery

  • Processing time: Orders are processed within 24–48 hours after payment confirmation.
  • Delivery time:
    • European Union & Switzerland: 8–10 working days
    • United Kingdom: 6–10 working days
    • South Africa: 8–12 working days
  • Shipping cost: Free for orders over €30.

Once your order has been shipped, you will receive an email with your tracking details.

7. Returns and Refunds

We offer a 60-day satisfaction guarantee on all purchases. If you are not fully satisfied with your product, you may request a return within 60 days of delivery for a refund, in accordance with our Return Policy.

To be eligible for a return, items must be in their original condition, and additional conditions may apply.

8. Accuracy of Website Information

Although we make every effort to keep our website information accurate and up to date, errors related to pricing, product descriptions, availability, or images may occasionally occur. We reserve the right to correct such errors at any time without prior notice.

9. Intellectual Property

All content on the Varidexa website — including text, images, graphics, logos, and design elements — is the intellectual property of Varidexa or its licensors. Unauthorized copying, reproduction, or distribution of any content is prohibited.

10. Third-Party Services

Our website may utilize services provided by third parties such as payment processors, logistics providers, or analytics platforms. While we work with trusted partners, Varidexa is not responsible for issues arising from the operation of these external services.

11. Limitation of Liability

To the fullest extent permitted by law, Varidexa shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. In all cases, the total liability shall not exceed the amount paid for the relevant order.

12. Governing Law

These Terms of Service and any related agreements are governed by the laws of Germany.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:
contact@varidexa.com